Can I update my profile information on the Wiki?
No. Your data inside wiki is an official company records (position, department, email) are managed by HR , IT, Training, Legal and WebDev.
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IBFM Tools
Can I upload files or documents to the wiki?
Only authorized users may upload files or edit content. If you need to upload a document, coordinate with your Team Leader or Wiki Administrator for proper approval and formatting standards.
Can I comment on wiki pages?
Yes. Some posts and pages allow comments for:
- Clarifications
- Suggestions
- Discussions
- Questions
Please follow the InsBOSS communication guidelines when posting comments.
Can I set permissions for different users on the wiki?
Permissions are managed by the Wiki Administrator and IT Team. If you require access to restricted sections, please coordinate with your Department Head for approval.
What should I do if I find outdated or incorrect information?
If you encounter outdated or incorrect information:
1. Notify your immediate Team Leader or Department Head.
2. Submit a comment (if enabled).
3. Report the issue through the proper internal communication channel.
Accurate documentation is essential for operational alignment.
How do I search for information on the wiki?
You may:
- Use the search bar located at the top of FAQ , SOP, Resources and other pages.
- Visit the FAQ under right menu section.
Enter relevant keywords or phrases to find pages, posts, and documents related to your query.
Who can access the internal wiki?
The internal Wiki is accessible to all IBFM’s using their official InsBOSS Google email account. Some sensitive sections may have restricted access depending on department role and permissions.
Why is attestation required?
Attestation ensures:
- Accountability
- Proper communication acknowledgment
- Record of employee awareness
- Compliance with company policies and operational updates
It helps the company confirm that critical announcements are properly received.
Is the Wiki Attestation mandatory?
Yes. All IBFM’s must complete the attestation whenever it appears on a page or post. Failure to acknowledge required updates may affect compliance tracking and performance monitoring.
What is the Wiki Attestation?
The Wiki Attestation is a mandatory confirmation that appears on Wiki pages and posts. All IBFM’s are required to click the Attestation Button as proof that:
- They have read and understood the update.
- They acknowledge company notifications.
- They are aware of new policies or announcements.
This serves as a compliance tracking mechanism.
What changed in the new Wiki Platform?
What changed in the new Wiki Platform?
The InsBOSS Wiki has been upgraded to improve communication, visibility, and engagement across all IBFM’s.
The new platform now includes:
- To-Do List Feature – Automatically assigns tasks and reminders for important posts and company updates.
- Welcome Pop-Up Notification – Greets users upon login and reminds them of pending activities.
- Smart Greeting System – Sends automated greetings during birthdays, work anniversaries, and important company announcements.
- Google Sign-In Integration – Secure login using your official InsBOSS Google email account.
- Notification Bell – Displays missed updates and unread announcements.
- All Apps Shortcut Panel – Provides quick access to all company systems and tools used by IBFM’s.
- Department FAQ Section – Centralized important Q&A per department.
- Employee Onboarding Pages – Step-by-step onboarding guide per department for new and existing employees.
- Learning & Development (L&D) Page – Track refresher courses, training modules, and achievements. Completed training will reflect on your profile.
The goal of the new Wiki is to serve as a central digital hub for communication, compliance, learning, and operational updates.
Department FAQs
What are the benefits I can get from enrolling in BLWP?
Free medicines including Amlodipine, Losartan, and over 30 other essential medicines delivered directly to your home Laboratory tests at your home or at a Maxicare Primary Care Clinic (PCC), Consultations with doctors from Maxicare’s Primary Care Network. Free consultations with our nutritionists, exclusive access to events designed for your end-to-end wellness.
What is Best Life Wellness Program (BLWP)?
The Best Life Wellness Program is a comprehensive wellness program designed for selected Maxicaremembers who are diagnosed with or are at risk of developing hypertension, diabetes, or high cholesterol.
Can I request someone to pick up an item such as HMO card/prize on my behalf?
Yes, you need to send an authorization letter, and a copy of you and your representative’s valid ID
What email can I use in setting up a Payoneer account?
You can use either InsBOSS email or Personal email in setting up your Payoneer account.
Who is responsible for my SSS Loan certification?
The compensation and benefits team is responsible for the SSS loan certification.
Can we apply for a salary loan/cash advance in InsBOSS?
No, you cannot apply for a salary loan or cash advance.
Do I need to send another notification 2 weeks prior to my maternity leave?
Yes, you need to send another notification 2 weeks before your maternity leave.
Where can I send my maternity notification?
You can send your maternity notification to compben@insboss.net
Where can I request my ITR?
You can request your ITR to compben@insboss.net
Where do I seek assistance if my application gets rejected in Advance & Tendopay?
You can send an email to hr@insboss.net
Who can avail InsBOSS benefits such as Advance & Tendopay?
All Regular employees can apply to InSBOSS benefits such as Advance and Tendopay
Can I request a virtual company ID?
Yes, you can request for a virtual company ID
Do I need to notify HR if we will avail of the St. Peter Plan?
Yes, you need to send it to compben@insboss.net.
If there are changes or updates in our profile, such as mobile numbers, government identification numbers, marital status, etc., where can we send them?
You can send it to hr@insboss.net
Is APE/ACU mandatory?
Yes, the APE/ACU is mandatory.
Who can file SIL?
All IBFM employees except support team members.
Do I need to open a Payoneer account to get the incentives/commission?
Yes, to receive your incentives/commission, it is necessary to open a Payoneer account.
Is the employer responsible for filing my loan?
No, the responsibility for filing a loan rests with the individual borrower, not the employer. As he
borrower, it is your responsibility to initiate and complete the loan application process. This
involves filling out the necessary forms, gathering required documents, and submitting the
application to the relevant institution.
How can I apply for an MPL loan?
Accomplish the updated MPL form and submit it to the nearest Pag-ibig branch/Pag-ibig portal
Do I need to provide a new barangay certificate if we will change our work address to a new one?
Yes, it is essential to obtain a new barangay certificate if you are changing your work address to a new location. Updating the certificate ensures that your records are accurate and up-to-date, reflecting the current and correct information regarding your place of work.